FAQ:

How long does it take to receive my order?
As soon as we can successfully process your payment, you will receive a download link for your product and a Product Key. This process is usually between 15-45 minutes. If your order is delayed long than this, please contact us via live chat for the details of your purchase. If we are offline, delivery can take up to 8 hours. Please check our Online Status on the homepage. Thank you.
You can check the current chat availability and orders delivery time at our homepage right under the slideshow. 

What is a digital download, and how does it work?
A digital download is an electronic version of your software product, giving you access to immediately download and use your new software. The software install program is downloaded through cloud-based storage or directly from the manufacturer. This means that a physical CD or DVD is not included with your purchase, and an internet connection is required.

Do you offer a warranty?
All licenses are 100% authentic, so we offer a warranty equal to the license duration. For example, if you buy a license for one year, we guarantee that license will work for one year. The majority of products can be registered to the company’s website so that you will have complete control of the devices and your license. If you want to learn if the specific product can be registered and controlled from the company’s website, you can contact us via the live chat option. 

How long does a genuine software license last?
The license will last for its named duration. For example, a 1-year license will last for one year.

Can I update my software over the Internet?
Since these are genuine products, you will obtain regular updates from the company using an Internet connection.

How can I be sure that my copy is legitimate?
GoQubits is a Certified Partner of all Products Vendors that we sell to our website, and as such, all our software/products are 100% legitimate and authentic.
All of the products can be registered and downloaded directly from the vendor’s website. All licenses must be registered at the vendor’s webpage. For example if you buy a Kaspersky License you can go directly to Kaspersky’s website and register your license at your existing or new account and download the product.
Kindly note that different vendors have different registration and activation procedures. If you have any questions about a specific product don’t hesitate to get in touch with us.

How can I manage Activated Devices?
Directly from your account at the vendor’s website. Let’s take as example Kaspersky Total Security. If you want to remove Kaspersky Total Security from a device you can simply login at Kaspersky’s website and remove the device. Notice that different vendor’s may have different procedures.

Can I share my license with someone else?
No, because it will lead to the banning of your license from the company itself. All licenses are intended to be used and controlled only by the person who bought them and activated them unless the company allows multiple users access or states otherwise.